<aside> 👋 I'm an experienced IT Specialist with comprehensive understanding of Mac and Windows environments, data analytics, hardware, software, and network troubleshooting. My skills extend to providing prompt customer service and resolving technical issues across a variety of platforms. I have also been involved in updating and generating knowledge base articles to streamline troubleshooting processes. My proficiency in conducting root-cause analysis and formulating proactive problem resolution strategies is a key strength. With a deep commitment to system security and industry standards, I also bring strong interpersonal skills to the table, making me effective at collaborating with both technical and non-technical stakeholders. I'm self-driven and thrive in both solo and team settings, adept at managing multiple projects and priorities. I'm keen on bringing my strong IT skills to your team and driving technological advancements.

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Contact

IT Analyst Portfolio

📧 [email protected]

👾 github.com/muhamkor

🔗 linkedin.com/in/muhammed-kora

🐦 twitter.com/koramamo

https://bit.ly/3sCUYkh

<aside> 🥷🏿 Skills

• Programming Languages: Python, SQL, Java
• Data Analysis Libraries: Pandas, Matplotlib, NumPy
• Database Management: SQL
• Data Visualization: Python, Power BI, Excel, Looker
• Statistical Analysis: Python, Excel, SQL
• Data Cleaning and Transformation: Python, Pandas, Numpy, Excel, OpenRefine
• Strong Problem-Solving and Critical Thinking Skills
• Effective Communication and Data Presentation
• Team Collaboration
• Automation
• Quick Learner </aside>

Experience

Senior Information Specialist

Nestle - HCL Tech – (Jan 2022 - Present)

• Conduct in-depth analysis of sales data to identify trends, patterns, and opportunities for revenue growth, presenting findings to the sales team for strategic decision-making.
• Utilize SQL and Python to extract, transform, and load (ETL) data from various sources, ensuring data accuracy and completeness for robust analysis.
• Develop and maintain interactive dashboards in Power BI, providing visually compelling insights into sales performance metrics for easy consumption by stakeholders.
• Collaborate with the sales team to define key performance indicators (KPIs) and implement data-driven strategies to optimize sales processes and maximize revenue.
• Implement and automate regular sales reports, reducing manual efforts and improving efficiency in data reporting processes.
• Work closely with cross-functional teams, including marketing and finance, to integrate sales data into broader business intelligence initiatives, fostering a cohesive and data-driven organizational culture.

Security Analyst - Contract

IDAX Data Solutions, Remote – (Nov 2022 - Present)

• I monitored and analyzed security events to identify and respond to potential threats. When necessary, I investigated and responded to security incidents, taking swift action to mitigate any harm to our systems or data.
• To further bolster our security posture, I implemented several security controls designed to protect our systems and data from unauthorized access or malicious attacks. Additionally, I managed and maintained our security infrastructure, ensuring that our systems and tools were up to date and functioning as intended.
• To continuously improve our security posture, I conducted regular security assessments and penetration testing, identifying vulnerabilities and implementing appropriate remediation measures. I also documented all security procedures and policies, ensuring that our team was well-informed about best practices and standard operating procedures.
• Collaboration was key to our success, and I worked closely with other stakeholders to improve our overall security posture. Together, we identified areas for improvement and implemented new security measures to ensure that our organization remained safe and secure.
• I make it a priority to stay up to date on the latest security threats and trends.

Data Analyst

IDAX Data Solutions*, Renton, WA – (Dec 2020 - Jan 2022)*